Frequently Asked Questions
New Patients
Do I need a referral to schedule an appointment?
No. Most patients can schedule an appointment directly without a referral. If your insurance requires a referral, we’ll let you know during the scheduling process.
Is Cornerstone Psychiatry accepting new patients?
Yes. We are currently accepting new adult patients in Florida and Georgia, subject to appointment availability.
How do I schedule an appointment?
Appointments can be requested online through our secure scheduling platform. You’ll be able to verify your insurance, review pricing, and choose an available appointment time.
How long is the first appointment?
Your initial psychiatric evaluation is approximately 60 minutes, allowing time to discuss your concerns, medical history, symptoms, goals, and treatment options.
Telepsychiatry
When Telepsychiatry may not be appropriate.
Cornerstone Psychiatry is an outpatient telepsychiatry practice and does not provide emergency, inpatient, residential, detoxification, or intensive outpatient services. Telepsychiatry may not be appropriate for individuals who require immediate crisis intervention, medically supervised withdrawal, a higher level of psychiatric care, or services that cannot be safely provided remotely. We may recommend in-person assessment, emergency evaluation, or referral to another level of care when clinically indicated.
Do you offer virtual appointments?
Yes. All appointments are conducted through secure, HIPAA-compliant telehealth technology, allowing you to meet with Dr. Joshua Tapia from the comfort of your home.
Where can I be located during my appointment?
You must be physically located in a state where Dr. Tapia is licensed to practice medicine at the time of your appointment.
Currently serving patients throughout:
- Florida
- Georgia
What do I need for a telehealth visit?
You’ll need:
- A smartphone, tablet, or computer
- Reliable internet connection
- Camera and microphone
- A quiet, private location
Conditions We Treat
What conditions do you treat?
Cornerstone Psychiatry provides evaluation and treatment for:
- Anxiety Disorders
- Depression
- ADHD
- Bipolar Disorder
- OCD
- PTSD
- Panic Disorder
- Insomnia
- Mood Disorders
- Stress-related conditions
Do you prescribe medication?
Yes. When clinically appropriate, Dr. Tapia may prescribe medication as part of your personalized treatment plan.
Not every evaluation results in medication, and prescribing decisions are based on your individual needs and medical history.
Do you provide therapy?
Cornerstone Psychiatry primarily provides psychiatric evaluation, diagnosis, and medication management.
If therapy would benefit your care, Dr. Tapia can discuss treatment recommendations and referrals when appropriate.
Insurance & Billing
Do you accept insurance?
We work with Headway to simplify insurance verification and billing.
Insurance acceptance depends on your individual plan and location. During scheduling, you’ll be able to verify your coverage and review your estimated costs before booking.
What if I don't have insurance?
Self-pay appointments are available.
Please contact us if you have questions about current self-pay rates.
When is payment due?
Copays, deductibles, coinsurance, or self-pay balances are due at the time of your appointment.
Prescriptions
Will I receive medication during my first visit?
Medication is prescribed only when medically appropriate.
Your first appointment is focused on understanding your symptoms, reviewing your history, and determining the safest and most effective treatment options.
Do you prescribe controlled medications?
Controlled medications are not guaranteed and are prescribed only when Dr. Tapia determines that they are clinically appropriate, legally permissible, and safe. Evaluation may require review of prior records, prescription-monitoring data, laboratory testing, collateral information, more frequent follow-up, or an in-person examination. Cornerstone Psychiatry may decline to initiate or continue a controlled medication when these requirements cannot be met.” AND “An appointment should not be scheduled solely to obtain a particular medication.
Policies
What is your cancellation policy?
If you need to cancel or reschedule your appointment, please provide as much advance notice as possible.
Additional details regarding missed appointments and cancellation policies will be provided during scheduling.
Is my information confidential?
Yes.
We protect your personal health information in accordance with HIPAA and applicable privacy laws.
Please review our Notice of Privacy Practices for additional information.
Additional documentation, follow-up visits, or monitoring may be required.
Emergencies
What should I do if I'm having a mental health emergency?
Cornerstone Psychiatry is not an emergency or crisis service.
If you are experiencing a medical or psychiatric emergency:
- Call 911
- Visit your nearest emergency department
- Call or text 988 to reach the Suicide & Crisis Lifeline
Still Have Questions?
We’re here to help.
If you have additional questions before scheduling your appointment, please contact our office.
Serving adults throughout Florida and Georgia via secure telepsychiatry.